Right of return

We want you to be satisfied. If, after receiving your bag or purse, you find that you don't like it after all, you can return it to us within 30 days of delivery.

Please note that we can only take back unused items. Please take care not to remove any labels or to soil the articles. The goods must not show any signs of use.

Return / Return shipment

We ask for your understanding that we are not yet able to bear the return costs ourselves. Therefore, please make sure that your return shipment is sufficiently stamped. Please always send your return to the following address:


ETAVI
owner: Jan-Niklas Apel
Green route 5
36251 Ludwigsau

As soon as we receive your return, your money will be refunded within 14 days. If you have any questions or complaints, please send us an e-mail to info@etavi.de